Accessibility

• If you are looking for an Essential Companion ticket, please bring along any evidence you have to showcase you require this (e.g. ADP letter, Access Card, Blue Badge,...).
• If you are looking for use of the accessible toilets, please visit our Main Stage Accessible Viewing Areas to get a Facilities Wristband from our Accessibility team.
• If you need to bring prohibited items (e.g. Restricted medication, food/non-alcoholic drinks due to dietary restrictions or a larger bag) but don't have an authorisation yet, please ask to speak to a security supervisor when you arrive. They'll be able to authorise this on the day.

Please note that the Audio Version, Easy Read Guide and Accessible Information Guide will be posted closer to the event.

Click here to download the Word Version of the Accessibility Information.

Click here to download the PDF Version of the Accessibility Information.

Click here for our Easy Read Accessibility Guide.

Click here for our Accessibility Information Guide.

Click here for our Accessibility Cartoon Map.

Click here to listen to Accessibility Information.

• If you are looking for an Essential Companion ticket, please bring along any evidence you have to showcase you require this (e.g. ADP letter, Access Card, Blue Badge,...).
• If you are looking for use of the accessible toilets, please visit our Main Stage Accessible Viewing Areas to get a Facilities Wristband from our Accessibility team.
• If you need to bring prohibited items (e.g. Restricted medication, food/non-alcoholic drinks due to dietary restrictions or a larger bag) but don't have an authorisation yet, please ask to speak to a security supervisor when you arrive. They'll be able to authorise this on the day.

• If you are looking for an Essential Companion ticket, please bring along any evidence you have to showcase you require this (e.g. ADP letter, Access Card, Blue Badge,...).
• If you are looking for use of the accessible toilets, please visit our Main Stage Accessible Viewing Areas to get a Facilities Wristband from our Accessibility team.
• If you need to bring prohibited items (e.g. Restricted medication, food/non-alcoholic drinks due to dietary restrictions or a larger bag) but don't have an authorisation yet, please ask to speak to a security supervisor when you arrive. They'll be able to authorise this on the day.

Important: Please note that the Raised Accessible Platform and the Ground Level Viewing Area are currently at full capacity for Friday 11th July and Saturday 12th July. If your Access Card indicates that you require use of these areas, you will be added to a waiting list.

Raised Accessible Platforms & Ground Level Viewing Area’s.

The raised viewing platform is available for wheelchair users and those with restricted mobility. Access to the platform will be approved per the requirements indicated on your Nimbus Access Card or TRNSMT Digital Access Pass.

Only the approved customer and their essential companion will have access to the raised Accessible platform in order to accommodate as many customers as possible.

Please note that raised viewing platforms are not covered so please dress appropriately for all weather conditions.

Accessible Platforms

Mainstage Accessible Platform

• Raised platform with 2 ramps for access.
• Unisex accessible toilets (Including mobile Changing Places toilet).
• Seated only – You can stand and dance at the back of the platform if you wish.
• Wheelchair charging point.
• Pre-approved access customers only – controlled by wristbands, checked by stewards upon entry to the area.

King Tut’s Accessible Platform

• Smaller, raised platform with 1 ramp for access.
• Limited unisex accessible toilets.
• Seated only – You can stand and dance at the back of the platform if you wish.
• Pre-approved access customers only - controlled by wristbands, checked by stewards upon entry to area.

The Accessible Platform is built to a specific capacity. After capacity is reached, you won't be guaranteed a spot, and you will be added to a waitlist.

Ground Level Viewing Area

Main Stage and River Stage.

A dedicated ground level viewing area will be available to those who need a less crowded area and/or the option of sitting for short periods of time.

Access to the ground level viewing area will be approved in accordance with the requirements indicated on your Nimbus Access Card or TRNSMT Digital Access Pass.

Limited seating is available in the ground-level viewing area and it is operated on a first come first served basis.

Customers may be accompanied in the ground floor viewing area by an essential companion if required.

Accessible Toilets

• Use of accessible toilets all around the site (locations will be available on the cartoon map closer to the event).
• Use of the accessible toilets is controlled by wristbands.
• There will be a steward at each location to ensure that only access customers can use these.
• The main accessible toilet block will be at the main stage accessible platform. These will be portable plastic units with hand-washing facilities operated by a foot pump.
• ‘Just Can’t Wait’ cards and other medical IDs are also accepted.

Assistance Dogs

We welcome assistance dogs at Rockstar Energy presents TRNSMT. Assistance dogs will be approved following the requirement indicated on your Nimbus Access Card or TRNSMT Digital Access Pass.

A spending area will be available for assistance dogs.

Audio Description

Audio Description will be provided on request by fully qualified Audio Describers.

Please make sure you request this service on the Accessible Application Form. See the ‘Applying for Accessible Facilities’ tab for more info.

Customers who have requested this service will be contacted by the relevant team for an understanding of which performances they would like covered; this is not guaranteed and is subject to change.

At least 60-days’ notice is advised to ensure we can source and ensure the availability of the audio describers.

Food and Drink

There will be various food options available at the festival, including gluten free, vegetarian, and vegan options. A full list of vendors and their options will be available on our app before the festival.

If you need to bring your own food or non-alcoholic drinks due to a medical condition or your access requirements, please email us on access@TRNSMTfest.com so we can make arrangements for you.

Bags

Bags larger than A4 (30cm x 42cm) will not be permitted. If you require a larger bag due to medical reasons or access requirements, please email us on access@TRNSMTfest.com so we can make arrangements for you.

Medication

You can bring any medication that you require. If it is not easily recognisable (e.g. controlled drugs, EpiPens) please email us on access@TRNSMTfest.com so we can make arrangements for you. Alternatively, you can bring a prescription with you and speak to a security supervisor on the day.

Large Print

Large print Accessible Information Guides, programmes or running times are available if requested in advance.

Medical and Welfare

Medical, Welfare and our Wellbeing area are available to all customers at the festival. The locations of these areas will be highlighted on the cartoon map when it's made available closer to the time.

Stage Effects

Flicker, laser, strobe, and other lighting effects may be used during the performances at all stages. Anyone affected by these should bear this in mind.

Sensory Backpacks

Sensory Backpacks will be available to use throughout the event and can be picked up and returned to the Main Stage Accessible Platform.

Sensory Tent

Our Sensory Tent is a dedicated space designed to provide a calm and soothing environment for individuals who are neurodiverse (e.g. autistic, or ADHD) and may feel overwhelmed by the sensory stimulation at festivals. It offers a retreat for those needing a break from loud noises, bright lights, and large crowds.

Accessible Information Guide/Easy Read Guide

A downloadable Accessible Information & Easy Read Guide will be sent out via email prior to the event to all confirmed applicants which will include arrival information, access maps, distances, information on accessible facilities and more.

BSL interpreting services

A British Sign Language interpreting service and/or Live Captioning will be provided on request by fully qualified interpreters/captioners.

Please make sure you request this service on the Accessible Application Form. See the ‘Applying for Accessible Facilities’ tab for more info.

Customers who have requested this service will be contacted by the relevant team for an understanding of which performances they would like covered; this is not guaranteed and subject to change.

Full performance interpreting schedules will be included in our Accessibility Guide. Details and locations of our information and welfare services available for D/deaf customers will also be available in the Accessibility Guide.

Click here to view the BSL video.

At least 60-days’ notice is advised to ensure we can source and ensure the availability of the interpreters/captioners

Hearing loops

Hearing loops will be installed at box offices.

The Site

Glasgow Green is an outdoor, public park in Glasgow’s city centre. The ground in the arena consists of a combination of gravel, grass, and limited hard-standing paths, tarmac pathways and temporary trackway. Poor weather conditions can have a detrimental effect on the terrain making some areas inaccessible to wheelchair users or customers with mobility issues.

Route from Accessible Parking – There is a hard-standing path through a lightly wooded area of the park from the parking area to the accessible entrance. This is mostly level apart from the kerb to the pavement.

Route from City Centre OR Bridgeton Station – This route is made up of pavements and roads through city streets. There are pedestrian crossings with dropped kerbs throughout this route.

The Stages

Main Stage – The area around this stage is mostly flat ground consisting of grass, temporary trackway, and hard-standing paths. There is an accessible platform at this stage that you can apply for here.

King Tut’s Stage – The area around this stage is mostly flat grass. There is a hard-standing path along the left side of the stage. There is an accessible platform at this stage that you can apply for here.

BBC Introducing Stage– This stage is positioned at the bottom of a grassy slope. There is a hard-standing path at the top of this slope with views of the stage. There are limited picnic benches on the slope.

Radio 1 Dance Stage – This area mainly consists of grass. There are hard-standing paths along the sides. These paths have views of the stage but are not in the main area.

Glasgow Green is accessible via public transport (bus and train). There will also be provisions for Accessible Parking and Accessible Drop-off/Pick-up. A breakdown of all accessible travel options for the event will be available in the Accessible Information Guide.