The only official ticket outlet for this event is Ticketmaster.
No other agents are authorised to sell and any listing on an unauthorised site cannot be guaranteed to gain entry to the event.
This event will be using Ticketmaster's SafeTix technology to provide powerful fraud and counterfeit protection. Your barcode will constantly change and screenshots of barcodes will not work. You must show the barcode in the official TRNSMT app. More info on SafeTix can be found here.
Please make sure you check your tickets within the latest version of the TRNSMT app and are logged into the app before you arrive at the venue as mobile data reception can be limited.
Information on how mobile tickets work can be found here. If you’re having issues with downloading your tickets help can be found here. If you will be arriving at different times to the rest of your party remember you can transfer their tickets from your Ticketmaster account to theirs. A guide on how to do this can be found here.
Subject to availability, you can purchase tickets through Ticketmaster on the day and have your mobile tickets delivered to your Ticketmaster app instead of visiting the box office to purchase.
Please note that our box offices will only be accepting card payments – cash will not be permitted.
We only permit ticket resale at face value through Ticketmaster Fan to Fan Exchange. Please do not use ticket sites such as Ebay, Gumtree, Stubhub, Viagogo where tickets may be available at hugely inflated prices. Buying through these websites also run the risk of being sold tickets that may not actually exist.
Box Office opening hours: 11am - 9:30pm
Box Offices are located at the West Entrance on Saltmarket for General Admission ticket holders, East Entrance for Accessible ticket holders, and at the VIP entrance for VIP and VIP+ ticket holders. Please see the map below for more information.
Upon arrival, your ticket will be scanned and our staff will provide you with a VIP or VIP+ wristband, which you must wear at all times.
You must always keep your ticket with you and show this upon request.
Most tickets are mobile tickets and accessed through the official TRNSMT app so please ensure you have your phone charged and the TRNSMT app open before joining the entrance queue.
If you’ve been issued with a physical ticket, please note tickets cannot be replaced so please ensure you always keep them with you. If you have a 2 or 3 day ticket, you’ll need your ticket on each day of entry.
Split the cost of any ticket into three manageable payments with PayPal or Klarna when you book via Ticketmaster.
We strongly recommend that you only purchase tickets through our official ticket partner Ticketmaster. No other agents are authorised to sell and any listing on unauthorised site cannot be guaranteed to gain entry to the events.
We’ve seen lots of customers be scammed by purchasing tickets through sites such as Ebay, Gumtree, Stubhub, Viagogo etc. Unofficial sites do not give you the same rights and protections. Be aware and don’t fall for a scam. These tickets might not even exist and if you turn up with a fake ticket, you’ll be turned away from the event so don’t chance it.
We only permit ticket resale at face value through Ticketmaster Fan to Fan Exchange.
All tickets will be mobile tickets.
These will be available in your Ticketmaster app the week before the event.
Your ticket can only be scanned once for each day it’s valid. There is no re-entry once you’re in the festival site.
