Ticket Information

The only official ticket outlet for this event is Ticketmaster.

No other agents are authorised to sell and any listing on an unauthorised site cannot be guaranteed to gain entry to the event.

Please make sure you check your tickets within the latest version of the TRNSMT app and are logged into the app before you arrive at the venue as mobile data reception can be limited.

Information on how mobile tickets work can be found here.  If you’re having issues with downloading your tickets help can be found here.  If you will be arriving at different times to the rest of your party remember you can transfer their tickets from your Ticketmaster account to theirs.  A guide on how to do this can be found here.

Subject to availability, you can purchase tickets through Ticketmaster on the day and have your mobile tickets delivered to your Ticketmaster app instead of visiting the box office to purchase.

Please note that our box offices will only be accepting card payments – cash will not be permitted.

Upon arrival, your ticket will be scanned and our staff will provide you with a VIP or VIP+ wristband, which you must wear at all times.

You must always keep your ticket with you and show this upon request.   

We strongly recommend that you only purchase tickets through our official ticket partner Ticketmaster.  No other agents are authorised to sell and any listing on unauthorised site cannot be guaranteed to gain entry to the events.

We’ve seen lots of customers be scammed by purchasing tickets through sites such as Ebay, Gumtree, Stubhub, Viagogo etc. Unofficial sites do not give you the same rights and protections.  Be aware and don’t fall for a scam.  These tickets might not even exist and if you turn up with a fake ticket, you’ll be turned away from the event so don’t chance it.

We only permit ticket resale at face value through Ticketmaster Fan to Fan Exchange.