The Essentials
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To help you find your way to the festival and around the site, we’re using what3words - a really simple way to find and share precise locations.
Every 3-metre square in the world has its own unique three-word identifier: a what3words address.
Now, you can know exactly where to find site entrances, box offices, stages and other useful points of interest - or arrange meeting points with friends - using just three words.
Wherever you see /// followed by three words on our website and app, this will be the address of the location.
Download the What3Words app on your phone here.
The festival is held at Glasgow Green (///cake.booth.until) in the heart of Glasgow City and on the banks of the River Clyde. It’s within walking distance of the City Centre, close to the Merchant City and has good links to a variety of train stations and bus routes.
Tickets must be downloaded to your mobile device before you arrive at the festival MAIN ENTRANCES - West Entrance on Saltmarket (///safe.icon.fries) and East Entrance off London Road (///beam.intend.tour).
Accessible Entrance – East off London Road next to the box office (///years.risk.bravo)
VIP Entrance - East on Templeton St next to the Peoples Palace (///amber.hints.goes) which is for VIP ticket holders only.
You cannot leave and re-enter the festival once you are in and your ticket has been scanned.
Note: There is no parking at the festival. Roads surrounding Glasgow Green will be closed and restricted to local residents only.
Gates open at midday.
Last entry to the festival is 9:30pm.
The event closes at 11pm.
The VIP area stays open until Midnight.
There is a box office located next to each entrance. Box offices open at 11am and close at 9:30pm each night.
Stage times will be available on the event app nearer the time.
No under 16s are allowed entry into the festival.
A challenge 25 policy will be in operation at the event.
You should expect to produce photographic ID.
ID must be valid in date.
Photocopies will not be accepted.
Access to Bar queues is restricted to persons 18 and over.
Photographic ID must resemble you, and entry will be refused if there is no clear resemblance.
Only original IDs are accepted – no photos or photocopies.
It is a criminal offence to use false or borrowed ID to gain entry to a licensed event.
ID will be subject to further security checks and we reserve the right of refusal on the basis that you don’t resemble your ID or we can’t verify that your ID is valid.
If we cannot easily and quickly validate a facial match between you and your ID, you will be directed out of the customer queues into an alternative process which could cause you a delay.
We will be working with Police Scotland and other partners to ensure this process is as robust as possible and fake ID will be confiscated and passed to the authorities.
The following types of ID are acceptable at the festival:
- Driving Licence or Provisional Licence (suitable for all 16+)
- Young Scot National Entitlement Card with PASS hologram (Under 26s only)
- Proof of Age Card bearing the PASS hologram (suitable for all ages)
- Scottish National Entitlement Card (suitable for all ages)
- Passport (suitable for all ages)
- EU National ID Card (suitable for all ages)
This is in line with the national Challenge 25 policy.
Please don’t bring a bag unless it is absolutely essential. Bags larger than the size of a sheet of A4 paper will not be permitted.
The festival is cashless so no need to bring your money. All types of contactless cards and devices are accepted by traders, bars and funfair.
We allow official TRNSMT soft collapsible water bottles or folding water pouches no bigger than 500ml into the festival. They must be empty when you arrive at the entrance
Other things you can bring - small travel size sunscreen, portable phone chargers, lip balm and makeup, small cameras, sunglasses, wipes, cigarettes & vapes, dancing shoes, ear plugs, hand sanitiser, hats, smiles and sunshine.
If you need to bring medicine, it must be clearly labelled in the original box or container and only be enough for one day. If you use a syringe, please take this to one of our first aid points where you can dispose of this safely.
Bags and rucksacks bigger than 30cm x 21cm, glass (including perfumes), metal or hard plastic water bottles, food or drink/liquids even if unopened, drugs, flares (you will be charged by the Police), smoke canisters (you will be charged by the Police), flags, chairs, professional cameras, selfie sticks, umbrellas, weapons, frisbees/boomerangs and hi-vis tabards or jackets.
You may be refused entry, ejected or worse still, arrested if you bring a prohibited item so familiarise yourself with what we won’t allow into the festival. See a full list of prohibited items here.
CCTV and Police Detection Dogs will be in use at entrances and across the festival site. You will be removed from the site if found with flares, smoke canisters or drugs (you also risk being arrested!).
Please be prepared for delays on entry for bag searches and ticket checks.
We take our responsibility to safeguard customers and staff at our festivals very seriously and engage the best customer service and medical teams to help us achieve this.
You should feel safe at our festival and be free from abuse, harm or neglect irrespective of age, disability, gender, race, domestic situation, religion, belief or sexual orientation.
Help is available from the following services at the event:
Event stewards play a key role in ensuring you have a safe and enjoyable event. If you find yourself in trouble or needing help, let our stewards know as they are trained to assist you and direct you to our other services onsite if required.
Welfare is a specialist festival customer care and support service located at 3 positions at the festival – the East entrance, the West entrance and the main hub inside the event. The team of friendly and experienced staff can support you with any needs from physical to emotional and provide a safe space to take time out.
If you or a friend have become intoxicated or become anxious and need to take time out, welfare has a safe non-judgemental space available where you can rest and recover. They can put you in touch with friends and family if you’ve become separated and will make sure you make it home safe and well.
First aiders operate from the festival and are there to support if you have a minor injury, ailment or mental health concern. They are based out of first aid points identified on the customer map, with ambulances and paramedics on standby to assist with more serious health concerns or incidents.
Additionally, a team of qualified A&E Doctors and Nurses operate from our festival medical centre and can help with more serious medical incidents and health concerns.
Our wellbeing tent is located away from the crowds where you can find a safe space to chill.
Our highly trained colleagues from Crew 2000 manage the space and will make sure you have the level of support you need to recharge and continue with the rest of your festival experience.
Our help point is located near the mainstage and staffed by a team of friendly event volunteers who can answer your questions and help you find your way around the site.
There is no lost property location at the festival.
If you are unfortunate enough to lose a personal item, please note that all property recovered by stewards is passed to Police Scotland and available to collect from the Monday after the festival. You can call them on 101 to check if you item has been found.
